Friday, November 14, 2008
Source: Arizona Department of Insurance
The best protection is prevention! You wouldn’t choose a nursing home or hire a builder without doing some homework…the same applies to insurance!
• Verify before you buy! Check the validity
of the insurance company and agent by
contacting the Department of Insurance:
www.id.state.az.us or (602) 364-2499 or
(800) 325-2548 outside Phoenix
(Check the exact insurance company name being
used — scam companies often use names similar
to legitimate insurance companies).
• Fake insurance comes in all types: health, boat,
medical malpractice, surety, business and
professional liability, long term care. It is marketed
to all types of people and businesses.
• Don’t let slick looking websites, business cards,
“official” forms, and marketing materials persuade
you that an insurance entity is legitimate.
• Review documentation carefully—make sure it
looks “original”, not photocopied; look for a seal
and authentic signatures.
• If the paperwork looks suspicious, contact the
insurance company listed to verify that a policy
was issued and call the Department of Insurance
to verify licensure.
• Research the insurer: contact the BBB, the
Corporation Commission, and the U.S.
Department of Labor; get financial ratings from
AM Best and other financial rating services; ask
the Department of Insurance for complaint figures
and financial information.
• Check out websites: Is there a physical address?
Are there names of company officers? Are there
valid phone numbers? Is there a way for you to
contact the company besides email? Don’t settle
for a P.O. Box, voice mail or email.
• Ask questions, keep notes about who you spoke to and when, keep copies of documents, and always
pay with a check or credit card.
• Research “Discount” health plans and cards carefully. They are not insurance and typically not
government regulated. “Discount” plans have been the subject of many nationwide fraud allegations.
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